Terms of Service
These Terms of Service ("Terms") govern your use of the WritAssure website at writassure.com and WritAssure's document tools, such as the WISP Builder (together, the "Service"). The Service is provided by Amado Hernandez, doing business as WritAssure, a California sole proprietorship ("WritAssure", "we", "us"). By purchasing or using the Service you agree to these Terms.
1. What the Service is
WritAssure provides document-preparation tools for businesses. Each tool asks questions about your business and generates security, privacy and compliance documents from your answers — for example, the WISP Builder produces a Written Information Security Plan (WISP) and related documents (attachments, incident response plan, action plan, training materials and annual review forms). Our builders run in your web browser. Specific tools may have their own plan details shown at purchase.
2. Not legal advice; no certification
WritAssure is not a law firm, accounting firm or auditor and does not provide legal, tax or compliance advice. The documents are templates completed from your own answers. Using the Service does not certify, guarantee or establish that you comply with the FTC Safeguards Rule (16 CFR Part 314), IRS requirements, state law or any other rule. You are responsible for the accuracy of your answers, for reviewing and adapting the documents, and for carrying out the safeguards they describe. Consult a qualified attorney for legal advice.
3. Accounts, plans and renewal
Paid plans (Solo and Small office) are annual subscriptions that renew automatically each year at the then-current price unless cancelled before the renewal date. We will email a reminder before each renewal. Founding-firm prices are locked for your second year. You may cancel at any time; cancellation stops future renewals and your access continues until the end of the paid period. The "Done with you" setup call is a one-time service.
4. Payments — Paddle is our reseller
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries related to payment and handles returns. Prices are shown in U.S. dollars; applicable sales tax or VAT is calculated and collected by Paddle at checkout.
5. Licence
Subject to these Terms and payment of fees, we grant you a non-exclusive, non-transferable licence to use the Service for your own firm's internal business purposes during your subscription. Documents you generate are yours to keep and use for your firm, including after your subscription ends. You may not resell, sublicense or redistribute the Service, its builders or templates, or use them to provide document services to other firms, without our written permission.
6. Acceptable use
You agree not to misuse the Service, including by attempting to copy, reverse engineer or extract the templates in bulk, interfering with the website, or using the Service for any unlawful purpose.
7. Your information
Our builders process your answers in your browser; we do not receive or store them. Our handling of personal information is described in our Privacy Policy.
8. Intellectual property
The Service, including its software, templates, text and design, is owned by WritAssure and protected by intellectual-property laws. Except for the licence above and your rights in documents you generate, no rights are granted to you.
9. Disclaimer of warranties
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the documents meet every requirement that applies to your firm, that laws and guidance will not change, or that the Service will be uninterrupted or error-free. We aim to update templates when the underlying rules change but do not guarantee the timing of updates.
10. Limitation of liability
To the fullest extent permitted by law, WritAssure will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data, business, fines, penalties or claims arising from a security incident, regulatory action or denied insurance claim. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim arose.
11. Indemnity
You agree to indemnify WritAssure against claims arising from your use of the documents, the accuracy of your answers, or your firm's security practices.
12. Changes
We may update the Service and these Terms. If we make a material change to these Terms we will post the new version here and, for active subscribers, notify you by email before it takes effect.
13. Governing law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Santa Barbara County, California, unless applicable law requires otherwise.
14. Contact
Questions about these Terms: support@writassure.com.