Refund Policy
We want you to be satisfied with WritAssure. This policy explains when you can get your money back.
30-day money-back guarantee
If you are not satisfied with a new paid plan, request a refund within 30 days of your first purchase and we will refund the full amount. No questions asked.
Annual renewals
Plans renew yearly and we email a reminder before each renewal. If you are charged for a renewal you did not want, request a refund within 14 days of the renewal date and we will refund it in full, provided you have not generated new documents during the renewed term.
"Done with you" setup call
You can cancel and receive a full refund up to 24 hours before your scheduled call. If we cannot hold the call at a time that works for you, we will refund it in full.
How to request a refund
Email support@writassure.com from the address used to purchase, or use the link in your Paddle receipt. Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders; Paddle processes refunds to your original payment method, usually within 5–10 business days depending on your bank.
Cancelling
You can cancel future renewals at any time from the link in your receipt or by emailing us. Cancelling stops the next charge; your access continues until the end of the current paid year, and the documents you generated remain yours.